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Customer Service

Shipping & Delivery
All orders placed by 2.30pm are dispatched on the same day and delivered within 1-3 working days.
Depending on itmes weight shipping methods will diplay at the checkout:

Royal Mail 1st Class Signed For
Royal Mail 2nd Class Signed For
Interlink Express Next Day
Interling Express Two Days

If your parcel does not arrive within specified time please contact us immediately.

Security & Privacy
For you account security we advise to create a strong password that is a mix of numbers and characters.
We have taken extra steps to make sure any information that you provide is securely stored and shopping with us is safe - we have implemented Secure Socket Layer (SSL) provided by Comodo which means all information given are encrypted and can't be red by 3rd parties.

Returns & Refunds
If you are not happy with goods purchased you can request to return them no longer then 14 days of the delivery date.
Items must be sealed in original packaging and undamaged. Please note buyer covers the cost of returning product to us and we will charge administration fee not higher then 10% of the items value. 
If your goods arrive in damaged box please sing for them as damaged and contact us withing 1 working day for further instructions.
Once we receive the damaged goods we will issue the refund within 3 working days.

Ordering
From product page select desired quantity, if product consist variations like (flavour, size, colour) select disired option and click add to basket button.
After you finished shopping click on basket icon and proceed to checkout where you can register an account or checkout as a quest.
Enter your billing and delivery details, select shipping and payment method.
Double check all the information entered and click on ''Place Order'' buttton.

Payment
Payments are taken through SagePay payment gateway and all major card are accepted.
Transactions are encrypeted for your security.